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Terms & Conditions

1. Introduction 
Access to and use of this website and the products and services available through this website are subject to the following terms and conditions. By using this website, you are agreeing to all of the terms, conditions and notices in full. If you do not agree with these terms and conditions or any part of them, you must not use this website.

We may update these terms and conditions from time to time. You should check this page regularly to ensure that you are aware of any changes we have made to these terms and conditions.

2. Information on the Website
Whilst every effort is made to update the information contained on this website, Style Sanctuary nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, data and/or content contained on the website and shall not be bound in any manner by any information contained on the website. Style Sanctuary reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes.  You rely on the information contained on this website at your own risk. If you find an error or omission at this site, please contact us at sales@stylesanctuary.com

3. Privacy Policy
Our privacy policy that explains how we will use your information can be viewed at Privacy & Security. By using this website, you consent to our methods of handling your personal information as described in our privacy policy. You warrant that all the data you provide to us is accurate.

4. Personal Information Security
It is your responsibility to keep your username and password confidential and for restricting access to your computer.  By using this website, you agree to accept responsibility for all activities that occur under your username or password.

Style Sanctuary is not responsible for any activity or purchases that occur on your account due to access by third parties whether the login details were provided by you or otherwise obtained.

5. Intellectual Property, Software & Content
The intellectual property rights in all software, content and material on this website remain the property of Style Sanctuary or our affiliates or technology providers unless otherwise stated. Style Sanctuary and its licensors reserve all such rights subject to the license below.

You may view, store and print the content supplied on the website solely for your own personal use. We do not give you permission to publish, manipulate, duplicate, edit, modify or copy any material or content on our website in any format. No part of this website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of Style Sanctuary.

You must not use any of the content or copies of the content of this website for any business or commercial use. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only.

You must not show any material from this website in public or redistribute material from this website, except for material where Style Sanctuary have specifically permitted redistribution, e.g. our newsletter. 

6. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.

7. External Links
External links may be provided for your convenience, but they are beyond the control of Style Sanctuary and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Style Sanctuary. Please contact us if you would like to link to this website or would like to request a link to your website.

8. Prohibitions
You must not misuse this website to commit or encourage a criminal offence. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Style Sanctuary will report any breaches to the relevant law enforcement authorities and disclose your identity to them. This includes but is not limited to the following:
8.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
8.2 publish, post, distribute or disseminate any defamatory, obscene, indecent, malicious or unlawful material or information;
8.3 post, upload, transmit or distribute files that contain a virus, trojan, worm, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
8.4 hack into any part of this website, corrupt data, cause annoyance to any other users or attempt to affect the performance or functionality of this website or any other computer facilities accessed through it;
8.5 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
8.6 submit contents containing marketing or promotional material, which is intended to solicit business, commonly referred to as “Spam”. 

9. User Submissions & Public Forums
Style Sanctuary is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, product reviews, testimonials or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Style Sanctuary. We reserve the right to remove any material submitted or posted by you in the public areas, without notice to you.

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Style Sanctuary against any loss, liability, damage or expense of whatever nature which Style Sanctuary or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

By submitting any information to Style Sanctuary, you agree to automatically grant us the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also acknowledge that Style Sanctuary is not obliged to publish any material submitted by you on any Style Sanctuary website or publication.

10. Terms of Sale
By placing an order with this website, you are agreeing to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. All prices advertised are subject to change.

You must be over 18 years old to purchase from Style Sanctuary. When placing an order, you confirm that all the details your provide are true and accurate, that you are the authorised user of the PayPal account used and/or the authorised user of the credit/debit card used to place your order.  In addition, you undertake that you have sufficient funds to cover the cost of the order.  All orders placed through our website will be subject to our acceptance of the order. We reserve the right to refuse any request made by you.

10.1 Ordering Goods
When you submit an order to us on our website, you will receive an acknowledgment email confirming receipt of your order. You should check this email for accuracy and inform us immediately if there are any errors. This email does not constitute acceptance of your order by us. A contract between us will not be formed until we send you confirmation by email that the goods you ordered have been despatched. Only those goods stated in the confirmation email sent at the time of despatch will be included in the contract formed. 

10.2 Pricing and Availability
Whilst it is our intention to keep all the details, descriptions and prices on this website accurate and up to date, errors may occur.  If we discover an error after you have submitted an order to us, we will contact you with the correct details before accepting your order. You will be given the option of cancelling your order or reconfirming it based on the correct information. If we are unable to contact you we will treat your order as cancelled. If you cancel your order and have already paid for the goods, you will receive a full refund. 

Delivery charges may be charged in addition to the cost of your order and will be clearly displayed where applicable and included in the “Total Cost”.

10.3 Payment
We accept payments using PayPal checkout. PayPal conduct standard pre-authorisation and validation checks on your payment card to ensure you have sufficient funds to fulfil the transaction and prevent fraud. Goods will not be despatched until PayPal give us the authorisation to do so. We will only despatch goods to addresses that PayPal have “confirmed” as belonging to the PayPal account holder. We will refuse orders to an “unconfirmed” address or in instances when we suspect that a PayPal account is being used inappropriately or fraudulently.  We reserve the right to cancel orders for any reason at our discretion.

10.4 Delivery
We make every effort to dispatch goods as soon as possible and on the date we specify. However, any representations regarding despatch or delivery times cannot be guaranteed and we do not accept liability for goods despatched or delivered outside the timescales provided. All items are subject to stock availability.

Style Sanctuary is not responsible for items delayed resulting from postal delays or force majeure and is not liable for expenses or other costs incurred due to failed or delayed deliveries.

You order will be posted via the Royal Mail in most instances. Standard delivery to addresses within the UK is free of charge. International shipping costs are determined by the weight of your parcel.  Shipping costs will be automatically calculated at the checkout page when the delivery destination is selected. For further information regarding delivery, please see our Delivery Information

10.5 Returns & Refunds Policy
Style Sanctuary does not offer a free returns service. The returns postage costs are the responsibility of the customer for unwanted items. 

The customer must contact us within 7 days of receipt of the goods. The item must then be returned to us unused and in its original condition within 14 days of receipt at the customer’s cost for a refund of that item or to exchange it for a different item.  We will not accept returns or exchanges after this period.

This is in addition to the Distance Selling Regulations. By placing an order with this website, you confirm that you have read and agreed to our full returns and refunds policy which is located at Returns Policy

10.6 Promotional Codes
Style Sanctuary may offer account holders discount codes from time to time. These codes may enable customers to obtain benefits such as free delivery, discounts and free gifts. These codes are non-transferable and may only be used by the account holder to whom they are issued and must only be used in accordance with their terms and conditions of use. If we find that you are not entitled to use the code or did not meet all the terms and conditions of its use, we may process your order without the promotional benefit being applied or cancel your order. 

11. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

12. Disclaimer of Liability
Style Sanctuary shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

13. Use of the Website
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

14. Breaches of these Terms & Conditions
If you breach these terms and conditions in any way, Style Sanctuary reserve the right to take any action that we deem appropriate. We reserve the right to close any user’s account at any time or for any reason.  This includes attempts by account holders to commit fraudulent activity or disrupt any of our services in any way. If multiple accounts are used for this purpose, this may result in action taken against all of the accounts. We may also prohibit you from accessing this website, inform your internet service provider and/or instigate court proceedings against you.

15. General
15.1 Entire Agreement
These website terms and conditions together with our privacy policy and returns and refunds policy constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

15.2 Alteration
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website. 

15.3 Conflict
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

15.4 Waiver
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

15.5 Cession
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

15.6 Severability
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

15.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

15.8 Comments or Questions
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

16. Our Details

Style Sanctuary
The Chase
United Kingdom

Telephone:  0844 504 3678 
Email:  sales@stylesanctuary.com